Terms and Conditions of Sale (CGV)
1. Preamble
These Terms and Conditions of Sale (CGV) govern the contractual relationship between Venus Palestine and any customer making a purchase through our website Tatareez.net, accessible at the following address: https://tatreez.net/. These CGV apply to all orders placed on the website.
2. Company Identity
- Company Name: Venus Palestine
- Address: France
- Contact Email: amani.tatreez.net
- Phone Number: 0033781853360
3. Purpose
These CGV aim to define the rights and obligations of the parties in the context of online sales of products offered by Venus Palestine on the Tatareez.net website.
4. Products
The products offered for sale are described and presented with the utmost accuracy. However, slight variations in the presentation of the items may occur.
5. Pricing
The prices of the products are indicated in euros, all taxes included (TTC). Delivery fees are mentioned before the order is confirmed. Venus Palestine reserves the right to change prices at any time, but the products will be charged based on the rates in effect at the time of order confirmation.
6. Order
The order is confirmed once the customer has completed the payment and received a confirmation email. Venus Palestine reserves the right to cancel or refuse any order in case of a dispute with the customer.
7. Payment
Payment for orders is made by credit card, PayPal, or any other payment method offered on the site. Transactions are secured using encryption protocols.
8. Delivery
Products are delivered to the address provided by the customer during the order process. Delivery times are indicative and may vary depending on the destination. Venus Palestine cannot be held responsible for any delay caused by the carrier.
9. Right of Withdrawal
If you aren’t Happy with your recent order from Venus Palestine, you can send it back to us for an exchange. Returns must be received within 7 days from receipt of your order. All items must be unworn, unaltered, unwashed, and must include all original packaging. Once we receive your returned items, your exchange will be processed within 7 business days. Shipping charges are non-refundable.
Venus Palestine reserves the right to refuse a refund if the items show any signs of wear, damage, or misuse. However, if you have any concerns about your order or if the product is damaged upon arrival, please contact us at contact@tatreez.net. We will do our best to address your concerns and find a satisfactory solution.
All sale items, gift cards, order made cupone your request are FINAL and can’t be returned.
All products are covered by the legal warranty of conformity and the warranty against hidden defects, in accordance with legal provisions.
11. Intellectual Property
All elements of the Tatareez.net website (texts, images, graphics, logo, etc.) are the exclusive property of Venus Palestine. Any partial or total reproduction is strictly prohibited without prior authorization.
12. Personal Data
The information collected on the site is processed in compliance with the customer’s privacy and is used solely for order management purposes. The customer has the right to access, modify, and delete their data.
13. Disputes
In case of a dispute, an amicable solution will be sought as a priority. If no solution is found, the competent courts will be those of France.